Baltimore · Managed IT · ARIA + ELTRON

Your tech support team.
Without the overhead.

Monthly technical assistance for homes and small businesses. Get a reliable place to ask for help, schedule remote troubleshooting, and track requests in your ELITE-TEK customer account.

General questions are freeSupport time is clearSquare billing planned
01 / Monthly Managed Support

Choose your support level.

Affordable monthly coverage with transparent limits. You can request enrollment now; recurring checkout is not enabled yet.

Illustrative introductory rates, subject to final service terms and eligibility. Included minutes reset each billing period; unused minutes do not roll over. On-site visits, parts, special projects, third-party subscriptions and after-hours labor cost extra. Request intake is available any time, but 24/7 staffed response is not promised.

Just have a question? That's still FREE.Pricing, service information and scheduling inquiries do not require a paid membership.
$0
02 / Pay As You Go

No membership required.

AI VISION

Advanced AI Vision Diagnostic

One technical issue, up to three customer-submitted photos, AI report and guided steps. Human labor not included.

$9.99 / assessment · USD

Paid checkout not yet available. Basic questions remain free.

AI Vision →
REMOTE SUPPORT

30-Minute Technician Session

$24.99 / session · USD

Appointment and verified payment required. Extra time requires prior approval.

Request Support →
EXTENDED REMOTE SUPPORT

60-Minute Technician Session

$44.99 / session · USD

Appointment and verified payment required. Extra time requires prior approval.

Request Support →
EXISTING SQUARE LINK

Elite-Tek Hosting

$50.00 / one-time or monthly base · USD

Hosting remains at $50; optional added-device charges may apply in Square.

Hosting Checkout →
03 / How it works

Support in four simple steps.

01

Choose your plan

Compare support minutes, devices and included assistance.

02

Request enrollment

Submit a request through your existing ELTRON customer account.

03

Activate after approval

When Square billing and subscription terms are ready, approve enrollment and payment.

04

Request covered support

Track technical requests and support usage in one account after activation.

04 / Membership enrollment inquiries

Ask us to set up your plan.

Existing ELTRON login, one account.

Already a customer? Request a plan here while signed in. We'll save the inquiry as a quote in your existing portal, not start a paid subscription.

Not signed in? Go to the customer portal, sign in or create an account, then return here to request enrollment.

The existing $50 Hosting Square checkout is available from Customer Payments. New memberships are inquiry-only until checkout and payment verification are ready. Subscription activation requires separate terms, customer authorization and verified payment.

05 / Your customer account

Billing & Payments

Access your existing customer portal to review invoices and service requests. Our existing $50 Hosting checkout is available in Customer Payments. Membership payments will activate after Square integration and testing.

Open Customer Payments →